Privacy Policy

Introduction

Welcome to Global Tourism. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data

• Full name
• Date of birth
• Username or similar identifier

Contact Data

• Email address
• Telephone numbers
• Billing and delivery addresses

Financial Data

• Bank account details
• Payment card information (processed securely through our payment provider)

Transaction Data

• Details about bookings and payments
• Journey details (pickup and drop-off locations, times, distances)

Technical Data

• IP address
• Browser type and version
• Device information
• Location data (when you use our services)

How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide and manage our taxi and chauffeur services, process bookings, and arrange transportation.
• Communication: To communicate with you about your bookings, service updates, and respond to your inquiries.
• Payment Processing: To process payments and prevent fraudulent transactions.
• Account Management: To manage your account, including authentication and customer support.
• Service Improvement: To improve our services, website, and customer experience.
• Legal Compliance: To comply with legal obligations and protect our rights.
• Marketing: To send you promotional materials (only with your consent, and you can opt-out at any time).

Data Sharing and Disclosure

We may share your personal data with:

• Drivers: To facilitate your bookings and journeys.
• Payment Processors: To process your payments securely.
• Service Providers: Third-party companies that help us operate our business (e.g., IT services, analytics).
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale, or acquisition of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of data with access controls
• Regular security assessments and updates
• Staff training on data protection and security
• Limited access to personal data on a need-to-know basis

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm, the purposes for which we process it, and applicable legal requirements.

Your Legal Rights

Under data protection laws, you have rights including:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Request that we suspend processing of your personal data.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Object: Object to processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Withdraw consent where we rely on it to process your data.

To exercise any of these rights, please contact us at info@globaltourism.uk

Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Provide personalized content and advertisements

You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: